VIVA – by PACIFIC

FAQ

If you are considering quartz for your project, you probably have some questions. These frequently asked questions will provide an insight into quartz surfaces and help you make a decision on whether quartz is the right surface for your project.

Quartz minerals are mined, ground and bound together with resin and under intense pressure and heat, the engineered quartz slab is created. During the process, colors are added to give your quartz a beautiful aesthetic.
VIVA surfaces are blended at a ratio of up to ~90 percent natural quartz.

Use a damp, soft cloth with warm water and soap or non-abrasive cleaner. Scrape away adhered food, gum or nail polish with a putty knife, then clean. VIVA is resistant to cracks, scratches and stains.
VIVA’s non-porous nature resists staining, eliminates the need for sealing and reduces bacterial growth.
Place hot cookware on hot pads to avoid temperature damage.
Use cleaning products between pH 5-11 to avoid surface damage.
For more details, please check out our Product Maintenance guide here. (‘here’ – add hyperlink to the product maintenance page)

VIVA is resistant to cracks, scratches and stains. However, like most materials, excessive force and/or pressure from objects can damage the surface. To keep its shine and luster, we always recommend using a cutting board and a hot pad when cooking.

VIVA surfaces are highly scratch resistant; however, avoid using sharp objects such as sharp knives or screwdrivers directly on the surface. The use of a cutting board is always recommended.

VIVA’s care-free maintenance and everlasting benefits and performance allows more time for the things that matter most to you. Whether you selected VIVA to be your surface of choice for food preparation or to simply beautify your home, you can enjoy the peace of mind knowing that VIVA is completely worry and care-free.

Yes, VIVA offers a Residential 15 YEARS Limited Warranty for all residential purchases and Commercial 10 YEARS Limited Warranty for all commercial purchases.
Please click here to register your VIVA purchase

While some customers have opted to install VIVA in outdoor applications – this use is not covered by our Limited Warranty- residential and commercial. VIVA has not been tested in prolonged UV ray exposure settings.

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